Refund Policy
30-Day Satisfaction Guarantee
We stand behind every Salura product. If you are not completely satisfied with your first order, we will make it right.
How to Request a Refund
- Email us at salurateam@gmail.com within 30 days of receiving your order
- Include your order number and a brief description of the issue
- We will respond within 24–48 hours with next steps
Refund Conditions
- The 30-day guarantee applies to first-time orders only
- Products must be in their original packaging (partially used products are eligible)
- Refunds are issued to the original payment method within 5–10 business days
- Shipping costs are non-refundable unless the error was ours
Exchanges
If you received the wrong product or a damaged item, we will send a replacement at no cost. Contact us at salurateam@gmail.com.