Refund Policy

30-Day Satisfaction Guarantee

We stand behind every Salura product. If you are not completely satisfied with your first order, we will make it right.

How to Request a Refund

  1. Email us at salurateam@gmail.com within 30 days of receiving your order
  2. Include your order number and a brief description of the issue
  3. We will respond within 24–48 hours with next steps

Refund Conditions

  • The 30-day guarantee applies to first-time orders only
  • Products must be in their original packaging (partially used products are eligible)
  • Refunds are issued to the original payment method within 5–10 business days
  • Shipping costs are non-refundable unless the error was ours

Exchanges

If you received the wrong product or a damaged item, we will send a replacement at no cost. Contact us at salurateam@gmail.com.